Our badass metal art products are made in California and are made with indoor/outdoor lifetime durability. Rest assured, the signs we make never leave our warehouse during manufacturing.
All of our products are made from 0.10 Aluminum. It is a thick gauge (about 30% thicker than 16 gauge steel) aluminum. We use aluminum because it is lighter for easier mounting, stiffer so it won't bend, brighter for better color, and will never rust.
Aluminum will never rust. You could place this sign in any kind of weather element with confidence that it will never rust. Our signs are rated for indoor and outdoor use!
Each product has available size measurements within the “Product Details” on the product page. If you are not seeing the measurement needed, reach out to our customer service team and they will provide you with the necessary information.
Each sign comes with mounting holes. As there are a number of ways customers can mount their signs, we do not offer mounting hardware with any sign purchase. Worry not! Your local hardware store should have exactly what you need. All you need to do is tell them what surface you want to mount your sign too and tell them how heavy it is.
Of course we do! As a Veteran and Registered Nurse Owned company, we stand behind honoring each and every individual serving our country. Reach out to our customer service team for more information about our discounts.
As we are a small business, frequent sales are something that we do not participate in. The best way to receive discounts on purchases is to sign up for our marketing emails. Do it, you’ll thank us later.
All of our signs are made to order. Our standard manufacturing time is 15-20 business days. Once your sign has been manufactured, passes our quality inspection, we will then ship in 4-7 business days (depending on the carrier).
We do ask that you allow for the 15-20 business days of manufacturing to be fulfilled before expecting your order to be shipped. If you choose expedited shipping at checkout, we will select the 2-4 day carrier option once your sign is ready to be shipped!
Yes! We sure can! We know we make amazing products already, but if you want to personalize one of our stock designs it would be a small $20 charge on top of the sign you are wanting to purchase.
You bet! We have a minimum custom order value of $125. We charge a custom design fee (not included in the cost of your sign) of $100. We can do anything from 18" to 60" (as long as the shortest side is 48"). Contact us at: Hello@frontlinemetal.com for more information!
Change is good! Just shoot us an email with what you are looking to have changed on your order. If your sign is already in production, we will need to assess the change you are asking for. If your requested change requires us to reproduce your sign, that will extend the manufacturing time. The manufacturing process will essentially need to start over. Some changes could come to an additional cost. Please email our customer service team for assistance in changing your order.
We are committed to 100% customer satisfaction! If you are not blown away by the quality of your product, we will exchange your product at no cost to you or give you a full refund- no questions asked and no expiration date on the return window. We strive to be the best in terms of quality and customer service. Our goal is to create lifelong customers who look forward to their next shipment from Frontline Metal. If you have any concerns about your order, are not happy for any reason, or just want to tell us how awesome our products are, e-mail us at firstname.lastname@example.org, or call 916-693-7066. Our customer service line is open M-F 8:30AM - 4PM PST. If we are busy assisting another customer, please leave a message and we will return your phone call as soon as we can.
All orders are processed and shipped via USPS, UPS, DHL, or FedEx within 15-20 business days! Additional processing and shipping time may occur during peak Holiday shopping Thanksgiving through Christmas, or if there is an issue with the address- in which case we will contact you immediately for correction. Frontline Metal business hours are Monday - Friday 9am - 4pm PST and closed on federal holidays.
Shipping within the US and US Territories is calculated at checkout by weight and destination for all orders. All orders ship from our warehouse in the Sacramento, California area.
Standard Shipping - Takes an average of 4-7 business days in transit after order processing.
Priority Shipping - Takes 2-4 business days in transit after order processing. Shipment timeline is determined by the carrier and is not guaranteed and may take longer during peak Holiday shopping times. Please note that Priority Shipping does not expedite the manufacturing time frame.
As much as we would like to think that postal carriers take great care of each and every package, the reality is that accidents happen! If your sign arrives damaged in any way, please take photos of the box, sign while it is still wrapped and then your unwrapped sign. Contact us at Hello@frontlinemetal.com with your photos and a brief description of your order and our customer service team will help you out!
Well, that’s not good! No worries though, Frontline Metal will assist to the best of our abilities to track and locate packages, but most matters can be resolved quickly with your local post office. If a package is 4 or more business days late and your local carrier's office has failed to give a current location or updated delivery estimate, we will re-ship your package at no charge to you. We just ask that if/when a second package arrives that you refuse delivery and return to sender.
A Misfit is a sign that did not meet our standards for top quality production. The signs you will see listed have misfit flaws to them such as: bubbles in finish, hairline scratches, debris under our clear coat or even a canceled order. We cannot sell these signs at full retail price so we have decided to offer them to you at UP TO 50% off. All misfit signs are final sale!