Shipping and Returns
Lifetime Warranty and 100% Money Back Guarantee!
We only sell the highest quality products and we stand behind that quality with a lifetime guarantee on every single item we sell! If it breaks, we got you covered. Quality not what you expected? We'll replace it! Somethings not right about your order? Hey, we're only human but you'd swear our friendly customer service staff are superhuman! They'll make you wish all companies were like Frontline Metal!
Lightning Fast Shipping!
All orders are processed and shipped via USPS, UPS, DHL, or FedEx within 15-20 business days! Additional processing and shipping time may occur during peak Holiday shopping Thanksgiving through Christmas, or if there is an issue with the address- in which case we will contact you immediately for correction. Frontline Metal business hours are Monday through Friday 9am - 4pm PST and closed on federal holidays.
Shipping within the US and US Territories is calculated at checkout by weight and destination for all orders. All orders ship from our warehouse in the Sacramento, California area.
Standard Shipping - takes an average of 4-7 business days in transit after order processing.
Priority Shipping - takes 2-4 business days in transit after order processing. Shipment timeline is determined by the carrier and is not guaranteed and may take longer during peak Holiday shopping times.
For Lost or Delayed Packages - Frontline Metal will assist to the best of our abilities to track and locate packages, but most matters can be resolved quickly with your local post office. If a package is 4 or more business days late and your local carrier's office has failed to give a current location or updated delivery estimate, we will re-ship your package at no charge to you. We just ask that if/when a second package arrives that you refuse delivery and return to sender.
No Hassle Returns!
We are committed to 100% customer satisfaction! If you are not blown away by the quality of your product, we will exchange your product at no cost to you or give you a full refund- no questions asked and no expiration date on the return window. We strive to be the best in terms of quality and customer service. Our goal is to create lifelong customers who look forward to their next shipment from Frontline Metal. If you have any concerns about your order, are not happy for any reason, or just want to tell us how awesome our products are, please Contact Us, e-mail us at firstname.lastname@example.org, or call 916-990-3873. Our customer service line is open M-F 8:30AM - 4PM PST. If we are busy assisting another customer, please leave a message and we will return your phone call as soon as we can.